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Guide to Using the Hospital
Emergency Outpatient Care
Procedure until You See a Doctor
- If you wish to see a doctor, please call us in advance at the number below.
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Our emergency outpatient services are only available for people aged 15 years or above who require internal medicine care.
They are not available for people aged under 15 years (junior high school or younger). -
【Emergency outpatient phone line】
052-362-5151Please make sure you present your insurance card / healthcare certificate (医療証: "iryosho") with you when you come
Things to tell us when you contact us before coming
- The patient's name, gender, and age
- The symptoms (where feels wrong, when it started, and how they are feeling)
- The patient registration card number (if the patient has used our hospital before)
Requests to People Who Are Going To See a Doctor
- Emergency outpatients who come at night or on holidays are seen by the doctors who are on duty that day.
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Medical care is limited to first aid, and a specialist may not always be available to provide it.
Therefore, please come for our normal outpatient services the next day that they are available. - Our emergency outpatient services give priority to patients with severe injuries.
- Please understand that you may need to wait longer to see a doctor if (for example) someone comes who requires emergency aid.
- We will prescribe the minimum amount of medication to last until the next time you come.
- We cannot issue medical certificates as part of our emergency outpatient services.
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If you need a medical certificate, please come for our normal outpatient services at a later date.
(However, this does not apply in cases such as influenza, where a certificate needs to be issued to prevent other people from getting infected.) - We cannot process payment of medical fees at night (weekdays: 20:00-8:00 the next day; Saturdays, Sundays and public holidays: 17:00-8:00 the next day).
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We operate a "temporary deposit system" whereby you pay the following amounts for the time being, then the difference is settled at a later date.
If you presented your insurance card: 5,000 yen
If you did not present your insurance card: 10,000 yen
Note: Holiday and late-night fees are added for care outside the normal service hours.