Hospitalization / Visits

Hospitalization / Visits

Procedure for admittance

Please fill out the required documents, then take them to the reception on the 1st floor of the Outpatient Building.

Please understand that your admittance may be delayed in order to prepare your room.

If you are going to be late for your appointed admittance time, please inform the reception on the 1st floor of the Outpatient Building.

If there are any changes to your health insurance card, please present it promptly to the ward clerk or reception.
Please note that if you present your health insurance card too late, you may have to pay the full amount yourself for the expenses that arose before you presented it.

Things to bring when you are admitted

Please bring the daily items you will need while you are an inpatient.

All the medications you are currently taking, and your prescription record book

Pajamas (ones that open at the front if possible) and socks

Daily necessities (face towels, bath towels, tissues, your usual shoes)

Eating utensils (spoons, forks, straws, etc.)

Toiletries (toothbrush, toothpaste, electric razor, shampoo, conditioner, body soap, etc.)

Anything else you need will be explained to you when you are admitted.

* Please use diapers and incontinence pads provided by us.

* Please write your name on everything that you bring with you.

* Please look after your valuables, etc. yourself.

* Each bed is equipped with a safety box, but please refrain from having valuables or a large amount of cash with you, to prevent loss and theft.

* Some electric appliances cannot be used.

Things you can bring Note: Please look after them yourself	Electric razor, dryer, notebook PC, radio, mobile phone, electric blanket, etc.
Things you cannot bring	TV, electric hot water pot, refrigerator, things that could start a fire (such as electric heaters, stoves, lighters, and matches), and things with sharp edges (such as fruit knives, scissors, and razors)

Inpatient sets and paper diaper sets

We provide inpatient sets and paper diaper sets on request, to make the patients' environments more hygienic and reduce the burden of laundry, etc. on their families.
You do not need to prepare any of the hospital gowns, towels, diapers, etc. you will need while you are an inpatient.If you want any, please ask the staff for them during your stay.

Note: Special rooms SA and SB include the B Plan fee for the inpatient sets.

Inpatient sets

A Plan

Daily fee: 330yen(including tax)

Towels (bath and face towels)

Daily necessities

B Plan

Daily fee: 462yen (including tax)

Towels (bath and face towels)

Daily necessities

Hospital gown (you can choose from pajama type, yukata type, or care overalls.)
Note: Hospital gowns, etc. are basically replaced three times a week. However, the fee will stay the same even if they are replaced extra times because they are dirty, etc.

Paper diaper sets

Patients choose the plan that will best suit the number of paper diapers they usually use.
The sets also include the necessary wipes.The fee will stay the same even if they are replaced extra times because they are dirty, etc.

A Plan (For people who will not use many—e.g., only due to tests or surgery)

Daily fee: 319yen(including tax)

For people who will not use many paper diapers (will not need them replaced many times)
(With wipes)

Plan B (For people who usually use diapers)

Daily fee: 528yen(including tax)

For people who will use many paper diapers (will need them replaced many times)
(With wipes)

Important notes

During the use period for the inpatient and paper diaper sets, you will be charged the fee for the rental period (the full number of days from the start of use until the end of use, as stated in the contract) regardless of whether you wear or use the products, or how many you use.

We will count the number of rental days using midnight as the reference time (including if you are discharged in the morning).If you stay out overnight, we will deduct one day's fee from the amount for two nights and three days.

During Your Stay in the Hospital

Special rooms / Private rooms

We have the following special rooms.If you wish to use a special room, please tell the ward's head nurse.
The following prices include consumption tax.

Room type	Amenities	Room numbers	Room charge (including tax) [per day]
Special room SA	Shower, toilet, sink, refrigerator, living room set (large), desk, TV (40-inch), hairdryer	510 and 511	33,000 yen
Special room SB	Shower, toilet, sink, refrigerator, living room set (medium), desk, TV (40-inch), hairdryer	508	30,800 yen
Special room A	Sink, refrigerator, living room set (small), desk, TV (32-inch)	512, 513, and 515	13,200 yen
Special room B	Sink, refrigerator, living room set (small), desk, TV (32-inch)	501, 502, 503, 505, 506, and 507	11,000 yen
Private room C	Toilet, sink, bath	1210	11,000 yen
	Toilet, sink, chair and table	1318
Private room D	Toilet, sink	1201, 1308, and 1310	6,600 yen
	Sink	307, 308, 408, and 410
Two-bed room	Toilet, sink	1202, 1211, 1212, 1213, 1215-1218, and 1311-1317	2,200 yen

Special room SA

Special room SA

Two-bed room

Note: We will take your wishes into consideration, but please understand that we may be unable to meet them, because we give priority to patients who need private rooms due to their treatment.

Note: The room charges for the special rooms, private rooms, and two-bed rooms include the fees for using the TV, internet, and email services.

Meals

We serve our patients meals that suit their condition, based on their doctors' instructions.
Your meal times may be changed or meals skipped due to examinations and treatment, so please follow the instructions of your doctor or nurse.

Meal times are as follows: breakfast at 8:00, lunch at 12:15, and dinner at 18:00.

We serve meals at an appropriate temperature. You can choose rice or bread for breakfast.

A selectable menu is offered every Wednesday and Thursday.We also offer seasonal special-occasion menus.

Tea dispensers are available in each ward.

If you want to make tea before meals, please use these tea dispensers if at all possible.
You may be instructed to restrict your liquid intake due to your condition, so please check with your doctor or nurse.

Example lunch

Chicken miso katsu

Egg-and-tomato stir fry

Seasonal menu for Tanabata

Seasonal menu for Christmas

Seasonal menu for Setsubun

Baths

You will need permission from your doctor to take a bath during your stay.

Bath time: 9:00 to 15:00 (The bath time is different for each ward, so your nurse will tell you when yours is.)

Going out / staying out overnight

You need permission from your doctor to out or stay out overnight.Please tell your nurse when you wish to go.

Please fill out the permission form.

Please return to the hospital by the time you were given permission for.If you are going to be late, please make sure you contact the hospital.

Telephone calls

Public phones are available on the 1st floor of the East Building.

Please refrain from making phone calls in rooms with multiple beds, as it may disturb other patients.Please only use mobile phones in the designated areas (private rooms, staircase landings, access ways to the West and East Buildings), as they can cause medical devices to malfunction.

Using electric appliances

A TV and refrigerator are available in each room.(Using them costs 500 yen per day.)

Please refrain from using PCs in ways that will interfere with treatment.

Internet (Free WIFI)

The rooms have free Wi-Fi

Note:
Please be mindful of other patients when using the Wi-Fi.
The hospital does not lend out devices (smartphones, tablets, etc.), so users must bring their own.
Users are responsible for their devices' setup, etc., and the hospital does not provide support with technical questions or getting them connected.
We do not guarantee that our communication environment will offer a stable connection.

Important things to note during your stay

Make sure you rest as required for your treatment, according to your doctor's instructions.

Smoking is prohibited on the premises and throughout the hospital.

Please be aware that treatment may be discontinued or you may be forcibly discharged from the hospital if you are caught smoking (including e-cigarettes) on the premises.

If you are instructed by your attending doctor to stop smoking (including e-cigarettes) due to your treatment, your treatment may be stopped if you smoke, even outside the hospital premises.

Explanation of Medical Conditions Related to Treatment

We will explain your medical condition as necessary while you are receiving treatment as an inpatient.We will suggest a date and time for the explanation in advance. Please try to be available for that date and time if at all possible.
If a family member wishes to hear the explanation by your attending doctor, please tell your nurse in advance.Your nurse will then check with your doctor and let you know.
Please understand that we do not answer inquiries by telephone, in order to protect personal information.

Being discharged

When you can be discharged, your attending doctor will explain about the date and time when you will leave.Patients are usually discharged in the morning.Please understand that we may not be able to discharge you according to your wishes, because we may need beds for emergency patients.

Visits

Prohibition of visits and restrictions on entering and leaving the hospital

In order to prevent the spread of COVID-19, we do not allow visits.
Find out more about visits here

We have also placed some restrictions on entering and leaving the hospital.
Find out more about the changes regarding entering and leaving the hospital

We are sorry for the inconvenience, but ask for your understanding and cooperation.

Consultations Requested by Patients and Their Families

Requests from the Hospital

Acceptance of student interns

We accept students who are studying to become medical professionals (nurses, pharmacists, physiotherapists, radiology technicians, etc.)

We provide training and practical experience for student nurses and doctors under the guidance of expert staff. We therefore ask for your kind understanding and cooperation.

Patient satisfaction questionnaire

We aim to provide high-quality care.When you are discharged, we would greatly appreciate your honest feedback about our medical services.
Note: We give you the questionnaire before you are discharged, and ask for your kind cooperation with it.(Chaperones can also fill out the questionnaire.)

Other Information

Please understand that we will decline any gifts or money offered to our staff.

Hospitalization Fees

You will be billed at the end of each month.After you received your invoice, please pay at the accounting department on the 1st floor of the East Building.
(Weekdays: 9:00 to 19:00 / Weekends and holidays: 9:00 to 16:00)

We accept the following credit cards:(VISA, JCB, American Express, MasterCard, MillionCard, UFJ Card, Nicos, UC, DC, MUFG CARD, Diners Club, International, UnionPay)

If you need a price estimate, please ask the ward clerk.

Facilities and Services

Store: SHOP SUN (Next to the reception desk on the 1st floor of the East Building)	Weekdays: 8:30 to 16:00 Saturdays: 8:30 to 13:00 Closed: Sundays and holidays
Laundry service	6th floor of the East Building (washing area, washing machines, dryers), 100 yen/30 minutes Note: Washing and drying laundry in rooms are prohibited. Note: Remember to bring the right change.
Dry cleaning (paid)	650 yen We dry clean clothes, underwear, sleeping wear, towels, etc. needed for treatment.It takes three days from collection to completion.
Tea (free of charge)	Available on the 1st, 3rd, 4th, and 5th floors of the East Building (Also available next to the elevator on the 1st floor of the East Building) 2nd and 3rd floors of the West Building
Hairdresser service	We have hairdressers for your hair and beauty needs. Please ask the your ward's assistant nurse for an appointment. 1st and 3rd Mondays of the month: From 13:00 to 16:00 2nd Tuesday of the month: From 10:00 to 16:00 Note: Appointments can be made until noon the day before.
Cafe & restaurant "Kokoro"	Open: Weekdays: 8:30 to 16:00 Saturdays: 11:00 to 14:00 Closed: Sundays and holidays Please use the connecting passageway on the 2nd floor of the East Building.